Privacy Policy

Perkins Engines Company Limited (we) are committed to protecting and respecting your privacy.

This privacy notice describes how Perkins Engines Company Limited collect(s) and process(es) the personal information through our Perkins My Engine App. As part of the Caterpillar Inc. group of companies this notice is consistent with Caterpillar’s Global Privacy Statement, which describes generally how Caterpillar collects, processes and shares personal data, rights that you may have under privacy laws, and other information relevant to Caterpillar’s processing of personal information. Caterpillar’s Global Privacy Statement is available at

What this policy covers

This notice (together with our end-user licence agreement as set out at (EULA) and any additional terms of use incorporated by reference into the EULA, together our Terms of Use) applies to your use of:

  • Perkins My Engine mobile application software (App) available on the Apple and Android app stores (App Site), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).
  • Any of the services accessible through the App (Services) that are available on the App Site or other sites of ours (Services Sites), unless the Services Sites state that a separate privacy notice applies to a particular Service, in which case that privacy notice only applies.

This Notice is separate to the Caterpillar Inc. terms that apply to the set up of your User Account, please refer to those terms that are available on the login screen of the App.

This notice sets out the basis on which we will process, share and disclose your personal information. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.


The data controller is Perkins Engines Company Limited of Frank Perkins Way, Peterborough, PE1 5FQ, UK.

We have appointed a Data Privacy Manager

Name: Mr. Todd Wagner
Address: 100 NE Adams St., Peoria, IL 61629
Email: or

Alternatively, you can contact Caterpillar’s Office of Business Practices at or by calling +1 (800)300-7898.

Information we collect from you

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

We will collect and process the following data about you:

  • Information you give us (Submitted information): This is information you give us about you by filling in forms on the App, the App Site and the Services Sites (together Our Sites), or by corresponding with us (for example, by e-mail or chat). It includes information you provide when you register to use the App Site, download or register an App, subscribe to any of our Services, search for an App or Service, share data via an App's functions, enter a competition, promotion or survey, and when you report a problem with an App, our Services, or any of our Sites. If you contact us, we will keep a record of that correspondence. The information you give us may include your name, address, e-mail address and phone number, username, password and other registration information.

  • Information we collect about you and your device. Each time you use our App we will automatically collect the following information:
    • technical information, including the type of mobile device you use, your mobile operating system, the type of mobile browser you use, the approximate geographical location (not GPS), (Device Information);
    • details of your use of our App or your visits to any of Our Sites including, but not limited to traffic data, weblogs and other communication data, and the resources that you access (Log Information).

  • Location information. We also use GPS technology to determine your current location. Some of our location-enabled Services require your personal data for the feature to work. If you wish to use the particular feature, you will be asked to consent to your data being used for this purpose. You can withdraw your consent at any time by updating your settings in your account information within the App.

  • SmartCap Location Information. Where you have either consented to this processing or registered a SmartCap we will use GPS technology and Bluetooth data transfer to send data from the SmartCap using your device to the servers, this includes location information of where the device was located at the time that the engine transferred the data. You can withdraw your consent for us to use this data by updating your setting in your account information in the App or de-registering the Smartcap. Data collected by SmartCap’s that is not Personal Data belongs to Perkins Engines Company Limited.

Sensitive Information

We do not collect sensitive personal information such as health or biometric information, bank accounts, religious or political views.  We request that you refrain from sending such information on or through App or otherwise to us.  


We do not use cookies as part of the App, some sites may use cookies and their applicable cookie notice will apply. 

Uses made of the information

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

Generally, we rely on consent for processing your personal data in relation to sending marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by updating your user preferences in your account.

We may associate any category of information with any other category of information and will treat the combined information as personal data in accordance with this notice for as long as it is combined.

  • To Provide Services to You and Others:
    • To allow you to monitor the service status of your engine.  
    • To make recommendations regarding maintenance of your engines.
    • To provide you with information about your engine and the parts relevant to it.
    • To enable you to find and contact a local distributor.
    •  To provide other engine users information regarding their engine.

  • To Enable Communications:
    • To send administrative or contractual information, for example, information regarding the terms and conditions of the App.
    • To provide you with information about new products and services and to send you marketing communications that we believe may be of interest to you.
    • Where you have opted in to allow our official distributors to contact you, this will include providing them with information to allow them to send you marketing communications in relation to the services they offer for Perkins products.

  • For General Business Purposes:
    • To conduct market research or to evaluate Perkins or our Distribution Networks.
    • To perform data analytics, audits, improving products, developing new products, enhancing, improving or modifying our Digital Offerings, identifying usage trends and operating and expanding our business activities and for statistical analysis based on aggregated and de-identified data, such as benchmarking reports.
    • To provide support for the App.
    • To maximize the efficiency of operations and increase sales.
    • To develop further digital applications.

  • Other Uses:
    • To provide you with location-based services and content.
    • To allow you to participate in promotions and to administer these activities.  Some of these activities have additional rules, which could contain additional information about how we use and disclose your Personal Information.  We suggest that you read any such rules carefully.
    • For additional uses as agreed by you and us.

Sharing, transfer and disclosure of your information

We may share, transfer or disclose collected information:

  • To internal third parties such as Caterpillar Inc. and other members of the Caterpillar Inc. group of companies acting as joint controllers or processors and who provide IT and system administration services and undertake leadership reporting.

  • To our distribution network to permit them to use Submitted Information and Location Information to maintain relationships with you, provide services to you and send marketing communications to you where you have indicated that you are happy for them to send marketing information.
  • To our service providers who provide services such as data analytics, information technology and related infrastructure provision, application development, platform hosting, customer service, product development, auditing, advisory and other services.
  • To component manufacturers, to permit them to study the use of their products, to improve their products and to develop new products.
  • To additional recipients as agreed by you and us.

We may use or disclose information, as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to lawful requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others, including for purposes of information security; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

We will disclose your personal information to third parties:

  • In the event that We sell or buy any business or assets, in which case We will disclose your personal data to the prospective seller or buyer of such business or assets.

  • If Perkins Engines Company Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.

  • If we are under a duty to disclose or share your personal data in order to comply with any legal or regulatory obligation or request.

  • In order to:
    • enforce or apply the EULA and other agreements or to investigate potential breaches; or
    • protect the rights, property or safety of Perkins Engines Company Limited our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the country in which you reside and stored at one of our global locations or a location owned by one of our suppliers and accessed by our employees who may not be based in your country of residence or by employees of  one of our suppliers. These staff may be engaged in the fulfilment of your request, order or reservation, and the provision of support services.

By submitting your personal data, you expressly agree to this transfer, storing or processing in countries which may have differing data privacy laws to your own. We will always conduct any transfer in accordance with the applicable data privacy laws.  


We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy notice.

All information you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password that enables you to access certain parts of the App or Our Sites, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our App or Our Sites; any transmission is at your own risk. Once we have received your information, we will use reasonable organization, technical and administrative measures to protect information within our organisation however unfortunately, no data transmission or storage system can be guaranteed to be 100% secure.  If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately contact us on the details set out in this notice.

Your choices regarding our use and disclosure of your Personal Information

We give you choices regarding our use and disclosure of your Personal Information.  You may opt-out from:

  • Receiving electronic marketing communications from us: If you no longer want to receive marketing-related emails from us on a going-forward basis, you may opt-out by updating your settings within the App.  We will process your request(s) as soon as reasonably practicable.  Please note that if you opt-out of receiving marketing-related emails from us, we may still send you important administrative messages, from which you cannot opt-out.

  • Our sharing of your Personal Information with our Distribution Networks for their direct marketing purposes: If you would prefer that we not share your Personal Information on a going-forward basis with our Distribution Networks for their direct marketing purposes, you may opt-out of this sharing by: by updating your settings within the App.

Our Sites may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which the App or the Services are advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy policies and that We do not accept any responsibility or liability for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Access to information

We are happy for you to access information we hold about you whether your local data privacy laws allow for you to have this right or not we are always happy to provide you with this information, to request a copy please go to

How you can access, change or suppress your personal information

If you would like to review, correct, update, suppress or delete Personal Information that you have previously provided to us, you may contact us by emailing or visit

In your request, please make clear what Personal Information you would like to have changed, whether you would like to have your Personal Information suppressed in our database.  For your protection, we may only implement requests with respect to the Personal Information associated with the particular email address that you use to send us your request, and we may need to verify your identity before implementing your request.  We will process your request as soon as reasonably practicable. 

Please note that we may need to retain certain information for recordkeeping purposes or in accordance with agreements we may have with a third party (e.g., an equipment owner or Dealer that employs you).  There may also be residual information that will remain within our databases and other records, which will not be removed.

Data retention

We will retain your Personal Information for the period necessary to fulfil the purposes outlined in this privacy notice and as required by applicable law. If you have more specific questions in relation to the retention times please email

Changes to privacy notice

Any changes we may make to our privacy notice in the future will be posted on this page and, where appropriate, notified to you when you next start the App. The new terms may be displayed on-screen and you may be required to read and accept them to continue your use of the App or the Services.


Questions, comments and requests regarding this privacy notice are welcomed and should be addressed to


Regional specific information


For residents that live in Canada, where you opt in to allow us to share your personal information with our distributors then the companies that we will share your information with will be as follows:

DiPerk Power Solutions
19498 - 92 Ave
V4N 4G7
British Columba

Perkins QM
4000 Trans-Canada Highway
H9R 1B2

Diesel Distribution Inc.
268 Orenda Road
L6T 1E9