'Product support on wheels’ organised in India for industrial customers

Tuesday January 11, 2022

Gmmco Power, Perkins appointed distributor for South, Central and West India recently organised a ‘Product Support on Wheels’ event – the second time the initiative which promotes the importance of service excellence and delivering on the Perkins brand promise has been held.

The Gmmco Power team—made up of six personnel from offices in Mumbai, Pune and Chennai—travelled over 2,800 kilometres, covering 12 cities in Western and Central India. In this time, they connected with 14 fleet customers. The machines included Perkins powered pavers, excavators and boom lifts.

During the campaign 50 personnel, including operators, technicians and maintenance engineers from customers associated with Perkins’ engines were met and trained about the operation and maintenance practices, dos and don’ts practices, the risk of using non-genuine spares on the engine throughout its life, scheduled oil sampling (SOS), and use of the Perkins® My Engine App.

The first Product Support on Wheels by Gmmco Power was organised in December 2019.    

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Gmmco Power, starting the campaign in Pune, India on December 6, 2021
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Mr. Jai Shukla, Perkins’ product support rep and Mr. Jaffar Hussain, product support head – Gmmco Power, starting the campaign in Pune, India on December 6, 2021.