The commitment begins with the standard warranty that covers every Perkins engine leaving the factory, and for many engine builders that would be enough. But, not for Perkins.
Any time before your factory warranty expires, you can add Perkins® Platinum Protection (PPP) for a single low payment. Depending on engine model or rating, PPP delivers a range of extended coverage options, which your local distributor will provide more information on. PPP even covers aftertreatment systems and engines used in harsh environments, all with no deductibles, no inflation and no surprises.*
And, if you sell the Perkins powered equipment, PPP is fully transferable to the new owner. That adds value to the engine if you come to sell.
PPP also ensures the use of genuine Perkins parts that are serviced and installed by a trained Perkins distributor technician to keep your engine up to factory standards. That’s important, because while it’s true that off-brand aftermarket parts might fit your Perkins engine, that’s no guarantee that they will deliver the same performance and protection delivered by genuine Perkins parts from the people who designed and built the engine.
Perkins technicians have been trained to Perkins standards and are supported by resources stretching all the way back to the engineers who designed the engine or the factory that built it.
Access to the worldwide network of Perkins authorised distributors, their trained technicians, genuine Perkins parts and global support resources is part of the value built into every Perkins engine. Signing up for Perkins Platinum Protection strengthens that relationship and brings you one step closer to the beginning of a worry-free ownership experience.
For many engine builders that would be more than enough. But, not for Perkins.
Perkins® Hypercare extends the bond between you, the engine owner, and your Perkins distributor - whether it’s newly purchased or already owned. Hypercare is a highly-customisable total support package designed to deliver maximum performance and uptime and a predictable and economical ownership cost.
Hypercare achieves these goals by providing expert care and service at every stage of the engine’s life cycle from commissioning to overhaul and re-powering. Engines already covered by Perkins Platinum Protection can be seamlessly incorporated into Perkins Hypercare to deliver enhanced protection against unforeseen costs during the extended coverage period.
You can choose a Hypercare plan covering parts only, service only, parts and service or total maintenance and repair. Regardless which of the many options you choose, Hypercare provides significant parts and service savings compared to non-Hypercare prices.
Every Hypercare option assures you of genuine Perkins parts and/or services performed by highly trained distributor technicians. With Hypercare, your distributor also is committed to keeping frequently used parts in stock so you don’t have to keep them in inventory.
Hypercare offers additional distributor services such as fluid sampling and inspections. Each can help identify developing engine issues so they can be addressed before they lead to unscheduled downtime and unexpected repair costs.
Together, the data they generate supports the development of expert, engine-specific operation and maintenance plans. These personalised solutions can increase uptime by optimising service intervals based on actual usage and combining multiple activities more efficiently into a single scheduled event.
“In our industry, customers usually look for companies that provide maintenance contracts to cover the entire machine,” said Thiago Tenório, technical support coordinator at MD Power. “We can add value by supporting Hypercare customisations, offering Parts & Service or Service Only solutions according to each customer's demand.”
Perkins Hypercare is the framework that makes all of these benefits possible. It builds on the capabilities of the global network of Perkins authorised distributors and makes them accessible in a flexible, highly-customisable package to virtually anyone who depends on a Perkins engine. Hypercare makes sense for anyone from a small business to a multi-national enterprise, and it’s cost-effective enough to benefit them all.
For many engine builders, that would be much more than enough. But, not for Perkins.
Perkins has recently simplified the structure of both Perkins Platinum Protection and Perkins Hypercare. Both are now easier than ever to get and use, offering an even greater value to the Perkins user community.
And, they now cost less, too.
This is a very good time to talk to your Perkins authorised distributor about getting started on the path to worry-free ownership.
Who keeps the lights on when the grid can’t? The power generation sector, of course. In the UK, its interests are represented by The Association of Manufacturers and suppliers of Power generating Systems (AMPS) – whose new director general, Alan Beech, came into post earlier this year.
Learn MoreHave you ever looked at the name of a Perkins engine and wondered what all those numbers and letters actually mean? If so, you’re certainly not alone. But rest assured the nomenclature is anything but random.
Read moreOne alternative fuel option we’ve researched heavily and have accommodated in our diesel engines for more than a decade is hydrotreated vegetable oil (HVO) – which must meet the EN 5940 standard – with the Perkins® 400 to 5000 Series able to use up to 100% HVO.
Read moreIn part two of our spotlight on marine we talk with Ben Lewis commercial manager, Dave Wood, application and tech support team lead and Stuart Phillipson, marine application and tech support to find out more about what’s in development for the marine range.
Read moreWhy stick to one fuel, when you can have a configurable power system?
Read moreMore than just a curiosity, they offer us different routes to future food security.
Read morePerkins marine engines has an illustrious history. Meet the team behind the brand.
Read morePower systems, services and technologies engineered for efficiency, productivity and fuel flexibility will be on show.
Read moreDelivering dependable prime and standby solutions with the 13 litre 2606 and a 46 litre 5012.
Read morePerkins has announced a power uplift to the popular 3.6 litre variant.
Read more