Perkins Engines is opening an on-line parts shop in the UK where customers can buy genuine Perkins spare parts quickly and easily.
Whether you are a machine owner, operate a rental business or a repair and engineering workshop, perkins.com/shop will give you quick and easy access to the most frequently ordered Perkins parts.
Parts will be supplied from the Perkins Global Distribution Centre based in Irlam, near Manchester. This flagship facility stocks more than 30,000 Perkins genuine parts which are now available for immediate despatch to our valued customers around the UK. The new online parts shop also allows customers to live chat with trained Perkins staff, available to support their online needs.
“Our investment in this service will give Perkins customers quick and easy access to Perkins genuine parts, up-to-date information about the parts on customers’ engines and the available support from their local Perkins distributor,” said Rob Collard, aftermarket regional manager.
“The launch of this online shop is a part of our strategy to strengthen and grow the service and support we already provide to millions of Perkins customers and end users through our global network of trained Perkins distributors,” added Rob.
The site is easy to navigate and allows customers to search by engine serial number, navigate by engine series and model, part category, name or number. Every part has a full description, image, and information showing which engine use this part so customers can be confident they are ordering the correct part every time.
The online shop will launch on July 12, 2018 and customers who order before September 30, 2018 will also benefit from free next day shipping on their order.
If a part isn’t currently available to buy through perkins.com/shop then customers will be able to register their interest in the product. This request is then passed on to the local Perkins distributor, who will follow up on the purchase and can provide additional installation advice and support.
“We believe this will be a valuable service for Perkins customers who will be able to easily order a genuine part direct from Perkins,” said Rob.
The UK shop follows the launch of the USA online parts store which opened on June 1, 2017. The USA shop is fulfilled from Perkins Regional Logistics Centre in Kentucky, US. Operated by UPS, Perkins is using 37,000 square feet to house genuine parts specifically selected to service the US region, enabling Perkins to provide next day delivery for all products sold online.